Steam Power and Industrial Power Support

Quick Setup 

Step 1 - Plug the power adapter into the jack on the back of the Steam Power Charger

Step 2 - Plug the power adapter into an 120V AC outlet

Step 3 - Turn on the power switch on the front panel

Step 4 - Connect phones and devices in any combination to the front panel jacks

Frequently Asked Questions

Will the Steam Power Charger charge my specific phone?

       The Steam Power Charger will charge any Android and Apple phone that can be connected to a USB-C port. In addition, the Steam Power Charger will rapidly charge phones that support the popular QC2.0 or QC3.0 Quick Charge (most new Android phones) or PD2.0 or PD3.0 (most newer Apple phones) standards. 

Will the Steam Power Charger charge my Android tablet or iPad?

       Yes. The Steam Power Charger can charge most any Android tablet or iPad up to the rated power listed in the specifications. 

Will the Steam Power Charger charge my iWatch or other wearable?

       Yes. The Steam Power Charger will charge most iWatch or other wearable devices. You may need to provide your own cable as many wearables have specialized USB charging cables. 

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Will the Steam Power Charger charge my phone at the maximum possible rate?

       The Steam Power Charger will charge a compatible phone at a rate up to 30 watts or whatever the phone is capable of, whichever is less. If your main concern is maximum possible charging rate, then we recommend purchasing a charger made by your specific phone manufacturer. These chargers can potentially charge your phone even faster, but often they only work with specific brands. The Steam Power Charger is designed to rapid charge a wide range of devices at a moderate to high rate, rather than the maximum charge rate only for a specific model.  

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Should I unplug the Steam Power Charger when not in use? 

       No. The Steam Power Charger can remain plugged in when not in use. It draws very little power when not actually charging a phone or other device.

is it safe to unplug the Steam Power Charger from the wall adapter while a phone is charging?

       We recommend disconnecting any phones, tablets or other devices being charged before unplugging the Steam Power Charger from the wall adapter. Similarly, we recommend disconnecting devices before plugging the Steam Power Charger into the wall adapter.

How do I tell if my phone is rapid or regular charging?

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      Check the battery charging status on your phone. Most will include the term 'charging rapidly' or similar or show an icon to indicate the phone is charging rapidly. Understand though most phones will in general automatically reduce their charging rates as the battery charge level gets closer to 100%. You may see the phone charging rapidly from 0% to say 80%, then a reduced rate from 80% to 90% and then a lower rate above 90%. Check your phone owner's manual for specifics for your device.  

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Can I use my existing USB cable with the Steam Power Charger?

       Yes, provided it has a USB-C connector. We recommend though that you use our optional certified USB cables. These cables are tested and guaranteed to work with the Steam Power Charger up to the maximum rated power. The are also designed to complement the Steam Power Charger with a neat appearance without lots of tangled wires. The cables are long enough to check your phone without having to disconnect it from the Steam Power Charger.  

Can I use a different power adapter with the Steam Power Charger?

       No. Please only use the included 12V 5A power adapter with the Steam Power Charger. Using any other adapter, even if it plugs in, can potentially damage the Steam Power Charger or even the connected phone.  

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Is it safe to leave my phone connected to the Steam Power Charger after it is done charging?

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       It is generally safe to leave your phone connected, but consult your specific phone user manual for the best recommendation for your specific phone. The Steam Power Charger will keep the device fully charged. However, some phone manufacturers recommend disconnecting the phone after charging.

Can I charge an iPhone and an Android phone at the same time?

       Yes. Absolutely. You can charge different brands and types of devices in any combination. The charging ports work independently up to the maximum combined output power listed in the specifications. 

Can I charge an old flip phone with the Steam Power Charger?

       Yes. You may need to provide your own USB cable, as many older flip phones have Micro USB connectors.

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How do I care for my Steam Power Charger?

       Clean occasionally with a feather duster, soft brush or furniture cloth. Do not use water, solvents, polishes or cleaning products. Also avoid putting the Steam Power Charger in direct sunshine for extended times. This can slowly damage the case finish and woodwork.

Can I use the Steam Power Charger outside?

       No. The Steam Power Charger case is wood and contains electronics. Only use the Steam Power Charger indoors in a dry location out of direct sunlight. An office, home office, den, bedroom or study are ideal locations.